luxoticcca

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Project Overview

Sunniesure

We formed part of a powerful team, one made up of the Luxottica guys, brokers and us – the propeller heads. The idea was to develop an application through which an exclusive insurance product could be sold.

Luxottica are always looking for new ways in which to give their customers what they want – so we jumped on board!

Solving

The Brief

create an easy to use, customer driven sales portal for the sale of sun glasses insurance in store.
  • 1
    The solution is required to be slick – the Sunglasses hut brand is and always will be aspirational!
  • 2
    User driven & user navigable solution – In South Africa there are extremely stringent regulations around the sale of insurance or any financial services products and in order to abide by these the solution could only work if
  • 3
    Real time automation
  • 4
    Scalable, it needed to be able to be grown with the
    potential for multiple territories
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CREATING

User Experience

We were tasked with moving customers through a reasonably complex and regulated process as simply as possible covering a number of key steps:
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Home Screen

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Reviewing the quote

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Terms and Conditions

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Data Capturing

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Payment

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Backend

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Ultimately, our goal was to allow customers to create profiles quickly, provide them with all the necessary information required to fully understand the product and within as few clicks as possible have completed the process. The easier it is to sign up, the easier it would be to share the benefits of the product!

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The Solution

The iPad application has been developed as a hybrid app based on Cordova and the Framework7 Framework. The app communicates with a server built on Laravel where the dashboard has been created to administer all parts of the insurance pipeline. On various aspects the loop has been closed by requesting feedback from involved parties which triggers the next steps in the automated journeys.

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All project deadlines were achieved. Feedback has always been open and transparent and their ability to innovate has been second to none...

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- Andre Kitshoff

Financial Controlling and Strategy Development Manager: India, Middle-East and Africa

Getting

Results

We built a FAIS compliant system that has been rolled out to over 80 stores across the country thus far and thats only the start. Obviously we can’t reveal too much more, it’s a highly regulated sector!

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